At 24 Dry and Restoration Nuevo CA we are always on stand by ready to help you repair and restore your property to its beautiful condition. Our experts can handle everything including burst pipes, leaking faucets, storm flooding and drain over-flow. It could be a burst pipe or a leaky water heater and even your subfloor water damage, you can count on us for all kinds of restoration services. For 24 Dry and Restoration, no job is too big or too small for us to complete.
Whether it be a residential or commercial area, we understand the disaster can strike anytime and you need a professional company who has the skills to fix your property or business. We have a good reputation among house owners living in Nuevo CA and we have made it possible by staying up-to-date with the latest technology and methods and by fulfilling our customer needs so they are always happy.
Give us the chance to save your valuable furniture, carpets and other beautiful items in your home.
Our Process of Water Damage Restoration
1: Quick Response to your Call
We are well aware that you need an immediate response to your call as the damage has begun and it will get worse with each passing minute. We have a full team that is available 24/7 and will answer your call immediately. When you call us, we will ask for basic information which mostly includes discussing your problem and information about your insurance provider. On average, we reach your location in less than 60 minutes and it is very rare that we are late, unless there is some traffic problem of your location is too far away from us.
2: Damage Inspection Upon Arrival
Once we are at your house, we will immediately start off with the damage inspection process which involves thoroughly checking every corner of your property to look out for all the damage and to determine how to effectively restore it and prevent any further. Before we start, we will always report you with our assessment and explain you the restoration process.
3: Getting in Action
It could be very confusing if you are not told what we are about to do to your property. This is why, we take the time and explain our plan of action which includes the cost estimate that will incur during the entire process. We might as well have to remove baseboards or even tear out drywall and dispose of any wet insulation. In that case, you will be informed about it. If we are able to save the carpet and recovery furnishings at your house, you will be well-informed of all the options.
4: Water Extraction, Drying and Then Dehumidifying
Of course, the first step towards water damage restoration is to extract the water out. We do this using our state-of-the-art hi-tech equipment which includes pumps, vacuums and line truck mounts. Our goal is to extract as much water as we possibly can and then begin the drying process which is done using blowers and other equipment. Finally, we use air movers and dehumidifiers to ensure there is no bad moist smell left behind and also to prevent mold growth.
5: Cleaning Up & Sanitizing
After extracting out the water, drying up everything and dehumidifying the air, the next process is cleanup which includes sanitizing the surfaces and porous materials. This is done by using specialized techniques and antimicrobial products that are child and pet safe. Don’t worry about those wet carpets. Our powerful deep steaming machines will not only dry them out completely but also ensure their fibers don’t get damaged. Our team is also equipped with air scrubbers which help in making the surrounding atmosphere fresh. Our quality equipment can also recover your valuable soaked items.
6: The Full Restoration
We never rush into completing our job and we will not leave your property until it is fully restored to its original condition or till you are satisfied. Sometimes the job is minor which includes only replacing small areas of a sheetrock while others are large scale projects that require rebuilding the entire floors and walls. No matter how big or small the job is, we promise to bring your place back to its original condition.
Q. What are the common causes of water damage?
A. There are several different causes of water damage. It could be a thunder storm or a hurricane, tornado and flood. However, these are external causes and there could be internal causes as well like broken pipes or small leakages caught quickly.
Q. Is it possible to prevent water damage?
A. Yes! Though you cannot prevent or control environmental factors like floods and hurricanes but you can surely ensure proper maintenance of everything inside your property. Keep a routinely inspection of your water pipes, gutters and other appliances which you think could lead to water damage. A monthly inspection can save you from a lot of trouble.
Q. How much damage your insurance will cover?
A. Your insurance will be responsible for 100% of the water damage except the deductibles. We highly recommend to check your insurance policy for its coverage details. When we reach your house, we will need all the information about your insurance provider in order to help you file it with your water damage restoration claim.
Q. How long we take to do the repairs?
A. On average water damage restoration involves removing the soaked materials which includes floors, walls and carpets. An average sized job will take up to five day to fully complete but if it is a commercial or business location or the damage it too much, it can take more than that.
Q. What to do in the event of water damage?
A. As soon as there is a water damage in your house, first thing you should do is give us a call and discuss your problem. Secondly you should document all the damage with photographs. Take good and clear photos so that you can provide it to your insurance agent at the time of filing for it.
Water Damage Cleanup
Water damage can seriously damage your property or business place. You shouldn’t delay the restoration process as with every passing hour, your house is also at a risk of developing mold and in the worst cases, destroying its infrastructure that later on costs you a lot of money on the repair. This makes water damage as something to be dealt with on an urgent basis. Whether it is a leaking or a broken pipe, frozen pipe, a damage sink, toilet overflow, malfunctioned water heater, washing machine and dishwasher or it is the flooding that your area experienced, 24/7 Water Damage Restoration is well prepared with its team of expert to handle all of the water damage and removal process.
It doesn’t matter what the cause of flooding is or whether it is daytime or midnight, when you call us, we will be at your location in less than 60 minutes from the time we spoke with you. Our goal is to not only fix your water damage problem but also to put attention to detail and to not leave your home until every damaged area has been fully repaired. We have state of the art hi-tech equipment that also detect moisture to ensure no further damage occurs due to water flooding.
We understand that flooding can badly destroy your home and put a stop to your daily life activities. This is why we act fast to prevent any long-term or further damage. We not only respond immediately but we are also equipped with the advanced tools and equipment that help to effectively and quickly extract all the way from your house and restore back to its beautiful original state. We will also work with your insurance provider to fill it with them and bill them directly instead of billing you. This way, you will be able to focus on fixing your house. In case you don’t have insurance or your insurance providers don’t cover water damage (which is rare), we have very affordable and flexible payment plans for you.
Don’t Worry About Broken, Burst or Frozen Pipes
We’ve got you fully covered on all the damages. When we arrive at your location, we begin with our thorough inspection to quickly access the major and minor damages and how to fix them quickly. We understand the broken, burst or frozen pipes put your house under great damage and it is a nightmare for any home or business owner. This is because burst or broken pipes become a source of constant water overflow which can seep into the ceilings and walls of your house. Worst of all, it often takes time to know about broken or frozen pipes as compared to other problems. The time you know about it, the damage has already spread. If you have a broken, burst or frozen pipe at home and want someone to get it fixed ASAP, call our professionals at 24/7 Water Damage Restoration. We have the right equipment for every type of situation and we guarantee to dry out your house completely.
Sewage Damage Cleanup & Restoration Los Angeles
Probably the worst experience or situations you could face is experiencing a sewage or toilet overflow. While it does damage your property it also creates a whole lot of mess and a very bad small all over the place. Moreover, sewage water is full of viruses, bacteria and all kinds of harmful microbes that can cause severe illness.
24/7 Water Damage Restoration understands the complexity of every situation, even if it is sewage damage. We will not only fix the cause of damage but also cleanup the place completely and ensure that you don’t have to live with a bad stinky smell.
It is important that whenever a sewage spill occurs, you should immediately call us as it requires quick action. The black water from sewage can cause extreme damage and should be handle by professionals with the right equipment. You can call us anytime if you ever experience a sewage or toiler overflow and damage problem at your property or business location.
Water Damage From Your Washing Machine
Often it happens that we put something heavy in your washing machine and a minute later your washing machine sounds like a buffalo trampling in the laundry room. When this happens, your washing machine has to suffer a lot of damage and in worst case scenario, it will be unable to bear the toll and will give out.
Do you know that flooding from washing machines is one of the top 10 causes of insurance claims each year?
It is not the malfunctioning of your washing machine which make things worse for you but the actual water damage which quickly enters your premises in a matter of few minutes. Much worse, if you often leave your washing machine running when you leave the house, chances are that the supply line would burst while you are away, and you would return home to face your worst nightmare. 24/7 Water Damage Restoration, as a reputable and reliable emergency water damage company, understands how much damage a malfunctioned washing machine can do to your property and belongings. We have seen thousands of washing machine related water damage cases and successfully resolved them as well.
Why Washing Machines Malfunction & Cause Flooding?
Water can spread in your home via washing machines and there are several reasons for it. We have listed some of these below along with some tips to help you minimize the damage while we reach your property to fix the damage.
- Water Supply Line Burst or Loose Connections
Have you ever noticed a slight jolt in the supply line whenever you turn on your washing machine? While it is obvious that a high pressure of water is flowing through the pipes but the slight jolt is something you should be worried about. Over the years, the pressure is building up in the hoses, especially if the hoses are old or worn out. Sooner or later, these hoses will have some weak spots and an eminent sign is forming of large bubble in one part of the hose. This is a clear indication that your hose is about to malfunction. We highly recommend to have burst-free braided hoses installed that can be easily replaced after 6-7 years. If you are not careful about this, be ready to spend a hefty amount on structure damage and much more.
- Pump’s Valve Malfunctioned or Got Clogged
This is a very common problem which occurs in the pump which draws the water out of the washing machine. If it malfunctions, within a few minutes water will spill all over the floor. Majority of the homeowners have their washing machines placed on the second level, close to the bedrooms. This means, if the pump’s valve malfunctions or gets clogged, water will quickly soak in the carpets and also stream down through any holes or cavities in the ceiling below. To prevent this, make sure that there is no blockage or soap and scum residue building up in the pump’s valve or even in the filtered design which helps to keep the valve free from any debris.
- In Case Drain Hose Disconnects
Drain hose is probably the most important connection of your washing machine. It allows the water to safely exit your machine and enter the drainage system after you have washed the clothes. However, this drain hose can sometimes disconnect, especially if it is damaged or weak. This means, the water will now flood into your home instead of the drainage holes. We highly recommend that you check this drain hose connection every 6 months to ensure it is properly fastened and there are no blockages that can make it burst
Frequently Asked Questions
Q. What Is The Best Way To Prevent Water Damage From Washing Machine?
A. Probably the best ways to prevent water damage from washing machine is to install a flood stopper which costs around $150-$200 and is fairly easy to install. It works by placing a sensor on the floor, right next to the washing machine. This detector will detect water and once it triggers, there is a piece which comes with this stopper and installed at the connection point for the hoses. As soon as water is detected, this stopper will shut off the water supply, preventing anymore water into the machine.
Q. What Should You Do In Case Of Water Damage From Washing Machine?
A. In case the water is spilling everywhere, the first thing you should be doing is to shut off all the supply lines to your washing machine. Next, salvage anything that isn’t wet yet but is in the path of the water. After doing both these tasks, the only option you are left with is to call a water damage restoration company like 24/7 Water Damage Restoration to come over to your place and do a thorough inspection of the damage and fix it. Don’t worry about the cost, as this loss is usually covered by our insurance company. Moreover, you shouldn’t delay calling professionals for help. The longer you delay, the more damage your property will suffer.
So, if you ever face water damage from your washing machine, don’t delay and call us immediately. We are available 24/7 and seven days a week to help you. You can call us anytime. Whether it is the busy morning time or the silent midnight, we are always available. We have a full team of professionals equipped with the right tools to help restore the damage.
Once you call us and discuss your problem, we will be at your location in no less than 60-minutes